Frequently Asked Questions

The following questions and answers may assist you with particular difficulties you might experience with the Liturgy site.  In addition to these questions and answers, please visit How It Works for further clarification.

Q - I can’t remember my password?

A - If you are a new member, please check your initial emails from Emmaus Productions which may contain your username and password.  If you are an existing member, please email your nearest Emmaus Productions office for confirmation of your password.

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Q - Why isn’t my password working?

A -  1. Your membership may not be current.

      2. You may have changed your password and forgotten the change you made.

      3. You may not have typed in your password correctly eg. Case sensitivity, spaces,

          dots or underscores may have been omitted.

If your password is still not working, please email your nearest Emmaus office.

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Q - Why can’t I download the liturgy?

A - The resources on this site are presented as  PDF files, which in order to be opened, require the Adobe Reader software.  Check that your computer has this software installed. If not, it can be downloaded from www.adobe.com  Please be aware that sometimes PDF files can take several seconds or longer to open and  that this is usually determined by the capacity of your particular computer system and the speed of your internet service.

Q - Why can’t I access the site?

A - Sometimes internet browsers are temporarily unavailable.  Firstly, try to access another website on the Internet, eg www.google.com, to ascertain whether it is just our website that is unavailable.  Secondly, try accessing our site from another computer.  This will help determine where the difficulty lies - namely, with your Internet browser or our site.   If you continue to have difficulties, please email your nearest Emmaus Productions office.

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Q - What do I do if my membership has expired?

A - If your membership has expired, please visit www.liturgyplanning.com and Register for Membership.

Q - What do I need to do if I have inherited the membership of this site from a previous staff member?

A - Email your nearest Emmaus Productions office for clarification of your membership status and log-in details.

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